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Return & Refund Policy

 

Thank you for shopping with us.

SECTION 1 - RETURN

If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

SECTION 2 - REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

SECTION 3 - SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

SECTION 4 - CONTACT US

If you have any questions on how to return your item to us, contact us.

Certifications

The Nanny is an EU certified medical device and complies with all requirements of production, storage and distribution. 

User manual

Congratulation on your purchase of Nanny baby movement monitor, please read the user manual carefully before the installation.

FAQs

Find out what other moms and dads ask most often. Learn all about Nanny's functions, installation and use.

Become a retailer

Join our retail network and offer parents a unique product that provides both the safety of watching over their most precious thing and giving them the ensurence of a good night sleep. Our program is suitable both for small, medium, large retailers and online stores.

Have a question?

Bought a Nanny Baby Monitor or considering buying one of our products and have a question, having an issue related to customer service.
please contact our team.

Validate your warranty

We thank you for your purchase. Please take a few minutes to validate your 2 years warranty with a proof of purchase.

For purchase from the website

Important message for mothers in the USA and Canada. 
Nanny Monitor is approved by the European Union. 
However, Nanny Monitor does not have FDA approval. 
We sell the BabySat Monitoring System.
Owlet Care FDA Approved -cleared and clinically-proven to be safe and accurate for monitoring infant's  vitals at home
Baby protection during respiratory distressOwlet Care

We accept credit/debit card payments via PayPal

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NO PAYPAL ACCOUNT NEEDED

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BOOK OF PSALMS PROTECT YOUR BABY

Psalms are intended for Jewish mothers for prayer and protection for health from evil eye and healing and protect the baby by God Jewish mothers customarily keep the Book of Psalms close or near their baby.

There is a tradition that the husband of the mother makes his wife happy and brings the mother a gift, and it is customary to give jewelry Impressive. We offer a selection of jewelry with original Swarovski stones made in Austria.

THE JEWELRY IS DESIGNED BY THE JERUSALEM ARTIST HASIDA.S, KNOWN FOR THE UNIQUE QUEEN OF SHEBA STYLE JEWELRY, QUEEN OF SHEBA CAPTURED THE HEART OF KING SOLOMON WITH HER BEAUTY.

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