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Return & Refund Policy


Thank you for shopping with us.


If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.



Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



If you have any questions on how to return your item to us, contact us.


The Nanny is an EU certified medical device and complies with all requirements of production, storage and distribution. 

User manual

Congratulation on your purchase of Nanny baby movement monitor, please read the user manual carefully before the installation.


Find out what other moms and dads ask most often. Learn all about Nanny's functions, installation and use.

Become a retailer

Join our retail network and offer parents a unique product that provides both the safety of watching over their most precious thing and giving them the ensurence of a good night sleep. Our program is suitable both for small, medium, large retailers and online stores.

Have a question?

Bought a Nanny Baby Monitor or considering buying one of our products and have a question, having an issue related to customer service.
please contact our team.

Validate your warranty

We thank you for your purchase. Please take a few minutes to validate your 2 years warranty with a proof of purchase.

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